Social Norms Approach

The Social Norms Approach to behavior change integrates insights from various disciplines, including social marketing, sociology, behavioral psychology, and evaluation research. This approach is based on several foundational principles:

Influence of Peer Perceptions

Our attitudes and behaviors are significantly influenced by our perceptions of our peers' attitudes and behaviors.

Inaccuracy of Perceptions

Often, some of those perceptions are inaccurate. We tend to overestimate the number of peers who engage in and value unhealthy behaviors, while underestimating those who engage in and value healthy behaviors.

Correcting Misperceptions

In a group or population where the majority make healthy choices, but believe their peers do not, a social norms marketing campaign can correct these misperceptions and encourage healthier choices.

Adherence to Social Marketing Principles

Social norms marketing campaigns are based on accurate, current information about the target audience and adhere to sound social marketing principles.

Decades of research have provided several important lessons

Environmental Influence

The effectiveness of social norms marketing interventions can be undermined if the overall environment supports and promotes unhealthy choices.

Identification with Promoted Norms

Effectiveness is enhanced if the promoted norms reflect a group that individuals closely identify with.

Long-Term Cultural Change

Social norms marketing campaigns are best viewed as cultural change interventions, requiring more than one year to realize significant behavioral changes.

The social norms approach emphasizes positive messages about healthy behaviors and attitudes common within the group.

It avoids scare tactics and the stigmatization of unhealthy behaviors. Instead, it:

Avoids Moralistic Messaging

It does not impose moralistic messages from authorities on how the target group “should” behave.

Promotes Existing Healthy Norms

It highlights the healthy norms already existing within the group.

Community Engagement

It builds on community assets by involving community members and showcasing those who make healthy choices.

Misperceptions abound in society, and using clear data to effectively address inaccurate information about myriad issues lies at the core of the Social Norms Approach.

Effectively sharing real information about peer behaviors, highlighting healthier norms, and using positive, data-driven messaging that leverages peer influence to promote healthy choices has shown to be a key way to promote individual and cultural change.